FAQs

Frequently Asked Questions ♡

Welcome to Pure Life Designs! We’ve answered some of our most common questions to help make your shopping experience easy and enjoyable.

Do you offer custom T-shirts and sweatshirts?

Absolutely! ♡ We love bringing your ideas to life!

We offer personalized apparel for birthdays, special occasions, family events, businesses, gifts, and more.

Visit our Custom Orders page to get started.

Can I request my own design?

Yes! You can submit a design idea or reference image for your custom order.

Please provide as much detail as possible, including preferred colors, wording, and placement.

All designs are subject to review and must be suitable for production. Customers must have the necessary rights or permission to use any submitted artwork.

What sizes do you offer?

Available sizes depend on the specific product.

Please check each product listing for available sizes and fit information before placing your order.

How do I care for my printed apparel?

To help keep your designs looking beautiful:

Turn garments inside out before washing.
Wash in cold water with similar colors.
Use mild detergent.
Avoid bleach and harsh chemicals.
Tumble dry on low heat or hang dry.
Do not iron directly over the printed design.

Always follow the care label on your garment.

What are DTF transfers?

DTF stands for Direct-to-Film.

DTF transfers are printed designs that can be applied to compatible fabrics using a heat press.

They’re a great option for creating custom apparel without purchasing a finished shirt.

Can I order DTF transfers without purchasing a shirt?

Yes! We offer DTF transfers separately for customers who want to press their own designs onto garments.

Do you offer custom DTF transfers?

Yes! We can help with custom transfer requests.

Please submit your artwork and desired transfer dimensions. Artwork must meet our production requirements and be approved before printing.

How do I apply my DTF transfer?

Application settings vary depending on the fabric, film, adhesive, and equipment being used.

Follow the instructions supplied with your transfer for the correct temperature, pressing time, pressure, and peeling method.

How long will my order take?

Processing times vary by product type, quantity, and whether customization is required.

Please refer to our Shipping & Returns page for current processing estimates.

Do you accept returns?

Return eligibility depends on the product type and the circumstances.

Please review our Shipping & Returns page before placing your order.

If your order arrives damaged, defective, or incorrect, please contact us so we can help.

Can I change my order after purchasing?

Please contact us as soon as possible if you need to make changes.

Changes may not be possible once production begins.

Do you offer bulk orders?

We welcome inquiries for larger orders for businesses, family gatherings, special events, and other occasions.

Contact us with the quantity, design requirements, sizes, and requested deadline so we can discuss availability and pricing.

How can I contact Pure Life Designs?

We’d love to hear from you!

Email us at Purelifedesigns@outlook.com or use our website’s Contact Us page.

Thank you for supporting our small business! 🤎